UK Debt Collection

Collecting overdue accounts is our lifeblood. But, it’s no longer enough for a debt collection agency to simply collect the money that is due to you. We must also balance the speed of our debt collection with a duty-of-care that protects your reputation, educates your customer to respect your credit terms, and makes your customer aware that protracted default will harm their credit rating.

So, in addition to collecting your money, you should also expect:

• recovery of late payment charges
• complete transparency of progress via the web
• prompt remittance of collected funds
• minimal need for legal recovery
• charges based on the principle that no collection means no commission

If you expect your collection agency to provide all of these, then STA Graydon could well be the debt collection agency for you. On receipt of your commercial accounts, we’ll add contractual or statutory interest and compensation before checking the solvency and liquidity of your debtor. Having assessed their ability to pay, we’ll swing straight into action with our telephone negotiation.

Then, we’ll overcome your debtor’s objections, remove frivolous disputes, seek admission of your debt and secure payment. Finally, we’ll have the collected funds cleared and remitted to you without delay. However, if we’re unable to reach a settlement, we won’t recommend legal action until we regard pre-legal payment to be improbable.